For example, as Barnes (2006) points out, users of social networking sites voluntarily surrender private demographic information that can be capitalized on freely by marketers. Aggregate marketing data can be bought, sold, and traded to provide the most robust data set in the history of humanity. Because of the power of social networking to create a vast marketing database, it becomes more and more important to study the particular effects of social networking on marketing results. It will be argued that while traditional word of mouth remains meaningful, that social networking may replace traditional word of mouth because of perceived credibility. As social networking becomes an increasingly viable forum of social interaction, consumers start to trust virtual friend. Consumers will view virtual friend opinions as having the same credibility as the same reaction occurring in a face-to-face situation. In fact, with social networking the consumer is empowered by the Internet and able to conduct...
This could mean that social networking will surpass traditional word of mouth as a means of disseminating information about products and services.Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.
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